Latest East Precinct Commander, Erica Hurley, tackles difficult job

Learn about the challenges faced the most recent Precinct Commander in by outer East Portland; and, why she’s not a newcomer to law enforcement here …

While she’s no longer on patrol these days, Portland Police Bureau East Precinct Commander Erica Hurley says she gained much experience as a law enforcement officer on the street.

Story and photos by David F. Ashton

Since there were no public, in-person community meetings being held by East Precinct during most of 2020, due to the COVID-19 coronavirus pandemic, and the intense civic unrest that spread east from Downtown Portland in the late summer – it went mostly unnoticed that Portland Police Bureau (PPB) East Precinct Commander Tashia Hager had retired from the Bureau, and Erica Hurley had replaced her.

As we have done here repeatedly for two decades, it is our pleasure to introduce a new PPB East Precinct Commander: Erica Hurley, named to the position in October.

Commander Hurley told us that she worked a variety of odd jobs while in school to pay for college – before she started with the PPB in September, 1994 at 21 years of age.

“My father was a sergeant in the Portland Police Bureau for over 30 years,” Hurley reported. “He would come home with stories of helping people and making a difference. Although I wanted to eventually go to law school, I fell in love with police work, and never went to law school.”

Being mentored by her dad helped Commander Hurley get a good start in the Bureau, she says.

Mentored by her father
While all new officers are assigned a seasoned PPB officer as their mentor starting out, hers turned out to be her father. “He always gave me the best advice – even if I did not always follow it.

“The most important lesson I learned from my father is my faith in the Lord, and at how I look at the world,” recalled Hurley. “He would say, ‘Here, by the grace of God go I’; and, he advised me to remember that the people I encounter in my job are people, and that they deserve respect. Although some of these people may have done bad things, I have not walked in their shoes, nor do I know their pain.”

What she took from that was, “I will do my job, protect the community, and sometimes that means arresting people and taking them to jail; but I will always treat them as people, and with respect,” Hurley said.

Having been a patrol officer and lieutenant in East Precinct, Commander Erica Hurley has deep knowledge of this area.

Makes a return to East Precinct
Before being named East Precinct Commander, Hurley had previous assignments here: “I was a patrol officer from 1994-2002, then spent a short time in specialty bureau units before going back to patrolling the streets until 2009, when I took my first promotion test.

“Since then, I have worked in the Chiefs’ office, Personnel, Auto Theft Task Force, Detective Division, and Elder Crimes unit,” Hurley recollected. “Then, I became Captain of the Training Division, and then Commander of Transit Division, before coming to East Precinct as Commander.”

In a sense, this assignment means “coming home” for her, having worked at East Precinct in the past.

Gains on-the-street experience
“I have tried to learn everything I can, at each of my stops along my career,” Hurley informed. “One of the keys to being a good leader in law enforcement is not forgetting what it was like to be an officer on the street.

“Remembering how hard that job is, and remembering that my job is to take care of my people, so they can take care of the community.”

At a community meeting, Commander Hurley listens to concerns of a neighbor.

Staffing levels affect ‘Community Policing’
Asked about her views regarding the much-used phrase, “Community Policing”, Hurley thoughtfully responded, “Community Policing means different things to different people.

“When I was a young officer in the PPB, it meant having enough officers for them to ‘take ownership’ in their district – meaning having relationships with the business owners in their area, knowing the community, and knowing where problems existed,” expanded Hurley. “It meant helping to prevent crime and work with the community – as opposed to just responding to crime.

“Today, with our [current, lower] staffing levels, we do not have the ability to spend much time on proactive police work – as officers run from 911 call to the next 911 call,” Hurley pointed out. “Although our officers do their best to form relationships with the community, they have little time for it, and do not have time to deal with smaller livability issues, because they are responding to shootings, homicides, and other violent crimes.

“This does not mean we cannot do community policing again; however, to do it properly, and in the manner I think the public expects from us, we will need many more police officers.”

Strives to provide ‘servant leadership’
Asked to describe her philosophy of leadership, as East Precinct Commander, Hurley responded simply, “I try to emulate ‘servant leadership’.

“This means taking care of my officers and employees by listening to their needs; doing my best by them; believing in them; and, letting them know I trust them to do the excellent job they do every day,” Hurley continued.

“It also means listening to their ideas, as they are often smarter than me. I believe if I take care of the officers, they can take care of the community. And, I also believe in modeling my expectations – including treating others as I want to be treated, and working hard myself, as I expect them to,” she told East Portland News.

Commander Hurley addresses the issue of frequent shootings on outer East Portland streets with a resident.

Thoughts on reducing shooting violence
According to 2020 PPB statics, about half of all Portland shooting incidents occurred in just one jurisdiction – East Precinct – last year.

Asked what, given the resources available, can officers and command staff at East Precinct do to reduce the criminal behavior of people who use guns, Hurley responded frankly, “We do not have the resources or ability at this time to be proactive in helping reduce the shootings and criminal use of weapons.

“My officers make stops and seize guns all the time; but, without a dedicated unit, that’s is not enough to make a difference – as of the end of January we had 100 shootings in 2021 in the City.”

Taking notes at meeting, Commander Hurley jots down ideas to improve policing of neighborhood streets.

Turning to significant challenges East Precinct officers and command staff face in outer East Portland, currently, Commander Hurley said, “I think the high number of shootings make our community worry about their safety and ability to live peacefully in their neighborhoods.

“The number of homeless camps, and the crime and garbage that is a result of these camps, is another issue affecting the ability of our community to live and raise their families in Portland.”

Outer East Portland residents can best help law enforcement to solve, or to help reduce these crimes, by creating or joining groups in the community and/or neighborhoods, the Commander suggested.

“Everyone needs to meet and know their neighbors, and work together to ask for the resources from the city to address the individual issues in their neighborhood,” Hurley said. “Residents need to get their voices heard by the Portland City Council, as well as by the Police Bureau; and the only way to do that is to speak up at City Council meetings, and join community groups.

She continued, residents also need to be willing to call 911 when a crime is committed and be a witness if they can to help with the arrest and prosecution of criminals.

“The Portland Police Bureau wants ‘to police’ in the way our community expects, but we must hear from the community to do this,” Hurley said.

Wrapping up her thoughts, Hurley suggested, “The ‘voice of the community’ must also be used to inform the District Attorney and Multnomah County of needed resources, so they are distributed as the community needs them.”

She appreciates the support for the Portland Police Bureau she hears from the community, Commander Hurley says.

Meeting challenges this year
“With all the challenges of 2020, and those that are continuing in 2021, I continue to have faith in the Portland Police Bureau and our officers,” Hurley reflected. “We have the best police officers anywhere in the country, and they truly want to help keep the community of Portland safe.

“I believe the majority in our community support the Portland Police Bureau, and I have faith they will see we need them to stand up for us, by telling members of the Portland City Council that they need the police and want us to have the best resources to help us work together to protect and serve East Portland,” Hurley concluded.

The best way to reach PPB East Precinct Commander Erica Hurley is via email; write her at

© 2021 David F. Ashton ~ East Portland News™


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